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Apr 23, 2018

Let your data improve your project bottom line


 

Is your business based on hourly-paid consultancy of customers? If it is, then you know just how important it is to keep track of the hours, finances and resources – all the way from the pipeline to the final invoice. Choosing the right business management system can make it easier to focus on the data you need. You can improve your bottom line and give your customers full transparency.

 

Controlled project management, the right employees and efficient use of hours are the be-all and end-all of professional service companies. If you want to run a profitable consultancy firm, you need to be completely on top of three things:

 

  • How your business is actually doing
  • What resources you need
  • What you can do to improve.

 

When you make a living from selling knowledge by the hour, even slight differences in utilization rates and hourly rates can make a big difference to your earnings. You also need to make sure that your customers are so satisfied that they return to purchase more – as well as keeping new customers coming through the door. This is no easy task, but that is where intelligent use of data comes into the picture.

 

Transform data into action

 

With an intelligent business system, you can transform ERP data from areas such as finance and resources into user-friendly reports and dashboards. This will give your managers and consultants far better conditions for planning and following projects every step of the way. The rewards will be seen on the bottom line.

 

What can Microsoft Dynamics 365 do?

 

Here are just some of the features that can support your business – from pipeline to invoice:

 

Estimate projects more easily

D365 helps you to estimate your projects precisely and consistently each time. With many projects in the pipeline at the same time, D365 will let you know well in advance if you need to take on more staff, which employee profiles that are expected to be bottlenecks etc.

 

  • Get off to a good start with each project

Once the project has been confirmed, the definitions and phases will automatically be copied from the pipeline to the project modules, which will make life easier for your project managers.

 

  • Manage changes along the way

Far from every project runs on a hard and fast schedule. When you or your customers need to change the scope of the project, D365’s project management changes with you. You can get an immediate overview of the consequences for factors such as the schedule, staffing and finance.

 

  • Get a weekly overview 

Easy-to-use weekly Business Intelligence reports allow you to make sure that there is a close match between your need for resources and your colleagues’ calendars.

 

  • Keep your customers in the loop

D365 can help you to keep your customers satisfied. The built-in project management transparency allows your customers to stay in the loop and avoid unexpected delays or extra invoices. Every registered hour contains a customer-based comment to make invoices more understandable for customers.

 

  • Let your consultants track their performance

All consultants can get their very own dashboard to keep track of coming tasks and utilization rates, while project managers have an overview of data for all the consultants in the team.     

 

Let SCALES help you get started

 

SCALES – an NNIT Group company – is also part of the professional service industry, and we make use ourselves of the business features you get with cloud-based Dynamics 365. The integration between ERP and Business Intelligence has allowed us to lift our average utilization rates by 3.5 % over a period of five years.    

 

Book a meeting with Hasse Bergmann, CEO at SCALES – an NNIT Group company. We can help you to find the best ways to turn data into a better business case for your company, and ensure an efficient implementation of Dynamics 365 to match your needs.

 

Hasse Bergmann, CEO

Mobile: +45 40 76 40 32

hasse.bergman@scales-group.com