Support and Maintenance

SCALES specialist competencies are available for you for any live Dynamics AX or Dynamics 365 system.

Let us take care of the daily support of your Dynamics AX or Dynamics 365 system

We have several levels of support suitable for both small or large system installations.

Please find the content of each support offering in the list below.

 

Basic support - no SLA

 

ALL SCALES customers can get access to our basic support.

 

 

 

Service Level Agreement - SLA

 

If you need more comprehensive support, you can engage in a Service Level Agreement. It covers the same as basic support, plus:

 

 
Basic support is charged by a monthly fee plus time and material consumption.
 

Contact

Do you need immediate system support? Go here>>

 

If you want to know more about our support offerings, or sign up for SCALES Support, please contact:

 

Pernille Ødum Halse

Customer Service Manager

Tel +45 5214 199

Mail pernille.halse@scales-group.com