{"id":1089,"date":"2023-02-13T14:20:13","date_gmt":"2023-02-13T14:20:13","guid":{"rendered":"https:\/\/aze.scales-group.com?page_id=1089"},"modified":"2025-03-07T13:52:29","modified_gmt":"2025-03-07T12:52:29","slug":"ams-scales-service-og-supportteam","status":"publish","type":"page","link":"https:\/\/scales-group.com\/da\/ams-scales-service-og-supportteam\/","title":{"rendered":"SCALES’ service- og supportteam"},"content":{"rendered":"

\"N\u00e6rbillede<\/span><\/div><\/div><\/div>

Kompetent og erfarent team<\/h2><\/div>

SCALES d\u00e6kker alle aspekter af D365FO. N\u00e5r I med succes har implementeret en ERP-l\u00f8sning, st\u00e5r vores erfarne service og support-team klar til at holde jeres forretningssystemer k\u00f8rende. SCALES hj\u00e6lper ogs\u00e5 med at tilpasse l\u00f8bende opdateringer fra Microsoft.
\nN\u00e5r SCALES har implementeret D365FO, beh\u00f8ver I aldrig mere implementere ny ERP-l\u00f8sninger. I kan stole p\u00e5, at vi hj\u00e6lper jer med at forblive opdateret p\u00e5 de nyeste versioner og funktioner fra D365FO.<\/p>\n<\/div>

Kontakt os<\/span><\/a><\/div><\/div><\/div><\/div><\/div>
<\/i>

Altid her og altid klar til at hj\u00e6lpe<\/h3><\/div>

SCALES underst\u00f8tter mere end 50 installationer af forskellige versioner af Microsoft Dynamics, og vi har den st\u00f8rste og mest erfarne vidensbase af D365FO-eksperter blandt Microsoft-partnere p\u00e5 verdensplan. Dette muligg\u00f8r support af alle moduler og versioner af D365FO. Med SCALES unikke model for engagement gennem vores virtuelle supportteams f\u00e5r du adgang til de bedste tekniske og funktionelle eksperter med dybdeg\u00e5ende kendskab til din l\u00f8sning og de nyeste D365FO-produktfunktioner.<\/p>\n

Dette indeb\u00e6rer ogs\u00e5, at service- og support-teamet arbejder direkte sammen med SCALES\u2019 produkt- og infrastruktur teams – med henblik p\u00e5 at underst\u00f8tte D365FO samt Microsoft suiten og de omkringliggende applikations\u00f8kosystemer. Denne model sikrer, at I kan v\u00e6re fuldt ud trygge ved jeres supportengagement fra SCALES.<\/p>\n<\/div><\/div><\/div>

<\/i>

“Altid p\u00e5” med en Service Level Agreement (SLA)<\/h3><\/div>

Med en SCALES Service Level Agreement er jeres ERP-forretningsapplikationer i de bedst mulige h\u00e6nder og garanteret support med hurtig respons i tilf\u00e6lde af enhver forhindring eller h\u00e6ndelse, I m\u00e5tte opleve.<\/p>\n

SCALES’ team servicerer kunder p\u00e5 alle Dynamics versioner og adskillige ISV-produkter. Vi arbejder dagligt og direkte sammen med Microsoft om b\u00e5de proaktive og reaktive supportsager. Vores samarbejde med Microsoft under aftalen Advanced Support for Partners<\/strong> sikrer vores kunder den h\u00f8jeste prioritet i alle henseender.
\nVi tilpasser b\u00e5de vores supportprocesser og v\u00e6rkt\u00f8jer til jeres behov for at sikre, at jeres organisation oplever den mest effektive og gnidningsl\u00f8se respons, der kan integreres problemfrit i enhver supportorganisation.<\/p>\n<\/div><\/div><\/div>

<\/i>

Hold jer opdateret med One Version Agreement (OVA)<\/h3><\/div>

Med SCALES One Version Agreement administrerer og vedligeholder SCALES jeres ERP-forretningsapplikation efter jeres behov. Vores dedikerede og erfarne Service Delivery Managers s\u00f8rger for, at alle jeres D365FO-milj\u00f8er bliver opdateret – det g\u00e6lder b\u00e5de serviceopdateringer og kvalitetsopdateringer – i henhold til et \u00e5rshjul, der er designet, s\u00e5 det er i overensstemmelse med jeres forretning. Dette indeb\u00e6rer planl\u00e6gning og styring af indsatsen for regressionstest og implementering af flere af de fire \u00e5rlige serviceopdateringer, der er tilg\u00e6ngelige fra Microsoft.<\/p>\n

SCALES informerer jer proaktivt om nye funktioner fra Microsoft og hj\u00e6lper jer med at vurdere, hvordan disse kan tilf\u00f8re v\u00e6rdi til jeres virksomhed, s\u00e5 I f\u00e5r det maksimale ud af opdateringerne fra Microsoft. Dermed sikrer One Version Agreement, at I drager fordel af jeres licensinvestering i D365FO.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Fremtidige forbedringer af D365FO \u2013 vi er til r\u00e5dighed<\/h2><\/div>

SCALES er jeres betroede r\u00e5dgiver i jeres fortsatte forretningsudvikling.
\nVores service og support-team er altid klar til at hj\u00e6lpe med mulige forbedringer og \u00e6ndringer i jeres D365FO og forretningsprocesser. Lad SCALES hj\u00e6lpe jer med at udforske eksisterende og nye D365FO-funktionaliteter, udvide jeres nuv\u00e6rende l\u00f8sning eller integrere nye systemer. Vi har stor erfaring, der sikrer, at jeres D365FO og jeres virksomhed fortsat udvikler sig i takt med de muligheder, der udbydes.<\/p>\n<\/div>

Kontakt os<\/span><\/a><\/div><\/div><\/div>
\"N\u00e6rbillede<\/span><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1090,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1089","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSCALES' service- og supportteam - Scales Group<\/title>\n<meta name=\"description\" content=\"Efter succesfuld implementering af D365FO tr\u00e6der vores kompetente servie og support-team til, som holder jer opdateret og systemet k\u00f8rende.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scales-group.com\/da\/ams-scales-service-og-supportteam\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SCALES' service- og supportteam - 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